4 Problems DevOps Helps Solve for B2B Businesses

April 4, 2019

Category: Best Practices

When it comes to technology at your B2B business, things are usually full speed ahead. It’s typical for your IT teams to be working through platform roadmaps and have a full plate of projects. On top of that, your customers are demanding; they have requirements that need to be met, new features they want rolled out and it’s not unusual for them to pivot strategies.

For a CIO, the pressure is on to deliver on your technology goals within budget and on time.

CIOs are constantly searching for ways to streamline processes and improve the business. One of the most powerful tools CIOs are turning to is DevOps.

DevOps allows tech teams to do more, do it better, and do it faster. CIOs know that teams using DevOps are able to pivot when unexpected problems or requests arise and handle the additional workload without sacrificing quality of work.

What is DevOps?

DevOps isn’t a set, rigid strategy. It’s the outcome of reducing or eliminating the friction that comes from outdated technology and processes.

DevOps – A compound of dev (development) and ops (operations), is a software development practice that unifies development and IT operations to enable continuous delivery of value to customers.

DevOps includes core practices such as planning and tracking, development, build and test, delivery, and monitoring and operations.

It’s easy to confuse DevOps and agile methodologies because both practices are rooted in improving processes. Agile refers to an iterative approach which focuses on collaboration, customer feedback, and small, rapid releases. DevOps is the practice of bringing development and operations teams together.

Bringing together the development and operations teams together drives efficiencies and can improve many parts of a B2B business’ technology organization.

Here are 4 Problems DevOps Helps Solve for B2B Businesses

1. DevOps Delivers More Value to Customers

The driving force of every B2B business is delivering value to customers. DevOps is a way for CIOs to align technology to core business objectives. B2B businesses that have strong DevOps strategies are able to provide more value to their customers by removing or automating repetitive or low-value tasks. DevOps teams then have more time to spend focusing on innovating and enhancing technology quality. Without having to focus on menial tasks, iterative DevOps processes encourage innovation, agility, and flexibility that take the technology to the next level. DevOps teams are able to get high-quality solutions to your customers faster.

2. DevOps Reduces Cycle Time

When a CIO creates a strong DevOps process, you are encouraging agility within your development and operations teams. Teams have the ability to make changes to the platform and roll out new features on the fly. Because DevOps teams are constantly running through testing and deployment, they are able to fix bugs and patch issues as they arise and can respond to customer needs quickly. Cycle time can be drastically reduced because iteration is built into the process.

3. DevOps Speeds Up Time to Market

Similar to how DevOps reduces cycle time, DevOps speeds up the time to market because it allows teams to move faster. Many CIOs see DevOps as a tool for the business to accelerate the development process and its ability to scale. DevOps gives teams quick feedback on features to reduce the response time to customer requests. The key to DevOps speeding up the time to market is that it reduces the complexity of the development process.

4. DevOps Encourages Continuous Improvement

At its core, DevOps aligns a B2B company’s people and resources around the same goals. When you have your development and operations teams working together, you are able to drive new efficiencies through increased visibility and communication. Teams are centered around rapid releases, updates, and deployment so any problems that arise can be fixed faster.  DevOps creates a collaborative culture among development and operations teams.

Future looking CIOs appreciate the benefits that DevOps brings not only to their technology teams but to the overall business. Teams that take advantage of DevOps can innovate faster and provide more value to their customers.