3 Ways To Improve Employee Satisfaction With Technology

July 20, 2016

Category: Best Practices

Employee satisfaction has become more important than ever: if employees are happy at work, they tend to deliver at their best level.  Satisfied employees are the ones who are extremely loyal towards their organization and believe in the vision of the company even if the company faces some rough patches.

How does a company ensure that employee satisfaction is high? There are many different factors that contribute to employee satisfaction, such as benefits, vacation and leadership. But one thing that companies often overlook is the importance of innovative and effective technology.  Providing innovative and effective technology makes it easier for employees to get their job done efficiently and well, renewing their confidence in the direction of the organization.  Good technology has become vital for all employees, even beyond those with technical skill sets.

There are a few reasons why investing in good technology is beneficial for your business and your employees. Companies who invest in good technology on the front-end will actually increase their revenue long-term because they are helping to make their employees more efficient. In addition, employees who feel valued and feel their employer cares about them and their success tend to work harder and are happier. By responding to employees’ needs and making it easier for them to do their job, your business will be more productive.

What type of technology are employees looking for? Here are 3 things to look for in a new technology to improve employee satisfaction:

  1. Always available: More and more employees are beginning to expand their work beyond the office walls and the 9-5 standard. IDG reports that 92% of senior executives own a smartphone used for specifically for business. Additionally, Internet Retailer reports over half of B2B users currently using mobile to access B2B sites, showing that people are spending more time working on-the-go. Business technology must be mobile-friendly and available anytime, anywhere, and on any device.
  2. Personalized: Individuals today want everything to be personalized when it comes to technology whether it is in their personal or professional lives. Choose technology that is easily customizable by team, department, location, role, etc. to ensure a personalized experience for each unique employee. This will make it easier for employees to find exactly what they need so they can complete their tasks in the most efficient way possible.
  3. Up-to-date: Investing in a cloud-based solution will ensure that your business technology is always up-to-date for employees. No longer will employees have to work through clunky, outdated software to get their job done. A cloud-based solution, in contrast to on-premise software, will continually be improved as new updates are released.

As companies look into the future it is important to keep up with the changing ways of technology to increase revenue, create better productivity and satisfy their employees and their customers.